A business chat link opens a conversation with you and puts a message you wrote into the customer's typing box, ready to send. It also produces a QR code for anything physical.
What it removes is the blank box, which is where most people who meant to contact you give up.
What you will be able to do
- check_circle Create a link that starts a chat with text already in it.
- check_circle Print a QR code for a shop, a card, a van.
- check_circle Use a different link per place and see which works.
- check_circle Write the prefilled text so people actually send it.
Opening the link lands the customer in a chat with the message already typed.
qr_code_2 Somebody has to write the first line
The gap between "interested" and "in touch" is a blank message box and the question of how to open. People put the phone down at that point constantly, and it is invisible to you because nothing happened.
A prefilled message removes it. They tap the link, the opening line is already there, and their decision shrinks to pressing send. They can change it — nothing is sent automatically — but most people send what is in front of them, which is exactly the point.
The QR code extends that to the physical world. A code on the window, the counter, the invoice or the side of a van turns a passer-by into a conversation without anybody typing a username.
Four uses
The first decides whether the message gets sent at all.
edit Write it as them
storefront Where the code goes
query_stats Which of them earns its keep
web Behind a button
Write the opening line in their voice, and make a separate link for every place you put one.
settings Making one
- Open chat links in the business settings And add one.
- Write the message in the customer's voice Short, first person, unfinished.
- Name the link after where it will go So the counts mean something.
- Export the QR code for anything printed With a line of text beside it.
- Make a separate link per place Window, website, leaflet.
- Compare opens with enquiries After a month.
This page makes one link per place. The curriculum step is the general machinery: start parameters that tell you where somebody came from, tracking a funnel across several channels, and measuring promotion instead of guessing at it.
At a glance
- 1Chat links
Links that open a chat with text already filled in.
- 2QR codes
Print them on cards, shops or vans.
- 3One per place
Separate links show which place works.
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