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Reinstalled Telegram and Your Chats or Files Are Gone

Reinstalled Telegram and something is missing? Cloud chats and media come back after login; secret chats and files kept only on the device do not.

  • Applies toAndroid 12.10 · All devices
  • LevelL1
  • Reading time3 min
  • Verified

The short answer

  1. 1Reinstalling removes the app's copy, not your cloud chats.
  2. 2Chats and media return after login; secret chats do not.
  3. 3Missing chats usually mean a different number or a list still loading.
In this article
  1. What comes back, and what does not
  2. Your chats are missing after logging in
  3. Your downloaded files are missing
  4. Before you reinstall next time
  5. FAQ
  6. At a glance

What comes back, and what does not

Reinstalling Telegram only removes the app and its copy of your data on that device. Your account and ordinary chats live in Telegram's cloud. What you see after logging back in depends on the kind of data:

After reinstallingComes back?
Private chats, groups, channels, contactsYes, after you log in
Photos, videos and files in those chatsYes, they download again when you open them
Secret chats on that deviceNo, they existed only on that device
Files you saved to the device's folders or galleryOnly if the uninstall did not delete them
Settings such as notification sounds and theme on that deviceSome return with the account, some are per device

Your chats are missing after logging in

  • Check the number. Logging in with a different number opens a different, possibly new, account with an empty chat list. See the chat list is empty.
  • Give it a moment. On a slow connection the chat list loads gradually. Wait for "Connecting..." or "Updating..." to clear.
  • Check Archived Chats and folders. Archived chats stay archived after a reinstall.
  • Missing only secret chats? That is expected; they cannot be restored. See missing secret chats.

Your downloaded files are missing

Media in chats is not lost: open the chat and it downloads again from the cloud. What can disappear is the copy that lived on the device:

  • Android: files kept in Telegram's own folder are often removed with the app. Photos and videos you saved to the gallery usually stay.
  • iPhone: deleting the app deletes its stored files; the cloud copies remain in the chats.
  • Telegram Desktop: the default download folder, Downloads/Telegram Desktop, usually stays. If you chose the temporary download folder, it is cleared on logout or uninstall. See where desktop downloads go.

If a chat's media will not download again, the sender may have deleted the message. Media in deleted messages is gone for everyone.

Before you reinstall next time

  1. Make sure you can log in again: a code by SMS, login email or another device, and your Two-Step Verification password.
  2. Save anything from secret chats that you need.
  3. Move important files out of Telegram's own folders. For a full copy of your chats, Telegram Desktop can export your data.

Next step: is Telegram down, or is it just you?

FAQ

Did reinstalling Telegram delete my chats?

No. Ordinary chats are in the cloud and return when you log in with the same number.

Why are my secret chats gone after reinstalling?

Secret chats exist only on the device where they were started; reinstalling removes them for good.

Where are my Telegram files after reinstalling?

Media in chats downloads again when opened. Copies stored only in Telegram's folders may have been removed with the app.

Sources

Summary

At a glance

Reinstalled Telegram and Your Chats or Files Are Gone — at a glance illustration
  1. 1Comes back

    Chats, groups, channels, media in the cloud.

  2. 2Gone

    Secret chats; files only stored in Telegram's folders.

  3. 3Next time

    Check login, save secret chats, export if needed.

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