Codes & sign-up 17 articles
When the code doesn't arrive or sign-up is blocked.
- Code Not Arriving: SMS, In-App Code or Phone Call
- 'Too Many Attempts' or FLOOD_WAIT: How Long to Wait
- Sign-Up Asks You to Pay Before Sending the SMS Code
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Login, account & sessions 17 articles
When you can't log in, or you're worried about sessions on other devices.
- Can't Log In to Telegram: A Full Checklist
- Account Recovery: Lost Number, Device or Password
- Recovery Email and Password Hint
Spam limits, blocks & restricted content 17 articles
Sending limits, blocks, and channels that can't be displayed.
- Account Limited: Why It Happens and What to Do
- 'You Can Only Send Messages to Mutual Contacts' on Telegram
- 'You Can't Add This Member to the Group' on Telegram
Notifications 10 articles
When notifications don't arrive, or arrive far too often.
- Notifications Not Arriving on Android, iPhone or PC
- Late Telegram Notifications on Android: Battery Settings
- iPhone: Telegram Badges or Message Previews Not Showing
Media, downloads & storage 16 articles
When photos, videos and files won't download, or storage fills up.
- Photos or Videos Won't Download or Keep Loading
- Slow Telegram Downloads and Videos That Keep Pausing
- How to Auto-Save Telegram Media to Your Gallery
Install, update & launch errors 9 articles
When installing or updating fails, or the app won't open.
- Desktop Won't Start or Closes Right Away
- App Won't Update, or Says Your Version Is Too Old
- Android 'App Not Installed' When Installing the Telegram APK
Connection & speed 10 articles
When Telegram is stuck connecting or running slowly.
- Is Telegram Down, or Is It Just You?
- Stuck on 'Connecting…': Turn Off the Proxy First
- Messages Stuck on the Clock Icon
Recovery, deletion & hacked accounts 18 articles
Recovering an account, signing up again, deleting it, or dealing with a hack.
- How to Delete Your Telegram Account
- After Deleting a Telegram Account: Chats and What Others See
- Deleting the Telegram App Is Not Deleting Your Account