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Telegram Business: Location & Hours

Telegram Business shows customers whether you are open now in their own time zone, plus an optional map. When to show each, and why a home pin is a mistake.

The short answer

  1. 1Opening hours tell each visitor whether you are open now, in their own time zone.
  2. 2A wrong open now is worse than no hours, so update them before holidays.
  3. 3If customers do not visit you, leave the location empty and name the area in your bio.
In this article
  1. "Open now", in the viewer's time
  2. Hours and location by type of business
  3. Keeping business hours honest
  4. FAQ
  5. At a glance
Official Telegram Premium video: a map and an "open now" status appear on a Telegram Business profileLength 0:04

"Open now", in the viewer's time

A Telegram Business profile can show an address with a map, and opening hours that tell each visitor whether you are open right now in their own time zone. Both are promises rather than decoration, and both are public to everyone who opens your profile. The full setup is in adding business hours and location; this page covers the two decisions to make before switching them on.

Telegram for Android, Settings › Telegram Business › Opening Hours with Show Business Hours switched on: Monday to Friday open 24 hours, Saturday and Sunday closed, and the Time Zone row
  1. Show Business Hours - the switch that puts the schedule on your profile
  2. One row per day - tap a day to set its hours, or switch it off for closed
  3. Time Zone - set your own, or 'open now' is calculated wrongly for visitors
Telegram for Android, Settings › Telegram Business › Location: an Enter Address field and a Set Location on Map switch
  1. Enter Address - the text customers see
  2. Set Location on Map - adds a map pin; leave it off if you work from home

The hours are not a table someone has to read and convert. The profile works out, for wherever the viewer is, whether you are open at this moment. That removes the two most common reasons customers give up: time zone arithmetic and uncertainty.

Hours and location by type of business

BusinessHoursLocation
A shop, studio or clinicYes, kept exactYes. Check that the pin lands on the entrance, not the middle of the building
Online service or freelancerYes, as reply hoursNo; write the region or time zone in the bio
Works from home, sometimes meets clientsYesNo. Share a meeting place in the chat when needed
Irregular hoursOnly if you will keep them current. A wrong "open now" is worse than no hoursDepends on whether people visit

Keeping business hours honest

  1. Open Settings › Telegram Business and choose the hours setting.
  2. Set each day, including the days you are closed.
  3. Before a holiday or a late start, change the hours first. Customers trust the profile and come.
  4. Add a business location only if people come to you, and check where the pin falls.
  5. Open your profile from another account to see what customers see.

FAQ

Do Telegram Business hours adjust to the customer's time zone?

Yes. The profile shows whether you are open now for wherever the viewer is.

Should I add a location if I work from home?

No. A map pin publishes your home address; write the area in your bio instead.

Who can see my Telegram Business hours and location?

Everyone who opens your profile.

Sources

Summary

At a glance

  1. 1Hours

    Shown as open or closed now, per viewer's time zone.

  2. 2Location

    Only for places customers actually visit.

  3. 3Upkeep

    Change hours before holidays and late starts.

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