Skip to content
TGWAY
Channels & Bots

Telegram Business: Folder Tags

Telegram folder tags put a colored label on each chat for every folder it is in. Name folders by status and the chat list becomes a board of customer work.

The short answer

  1. 1With Show Folder Tags on, each chat shows a colored tag for every folder it belongs to.
  2. 2Name folders by status, not topic, and color them in the order of the work.
  3. 3Nothing moves chats automatically; move them as part of finishing each reply.
In this article
  1. The chat list becomes a work board
  2. Naming folders for folder tags
  3. Turning on folder tags
  4. FAQ
  5. At a glance
Official Telegram Premium video: colored folder tags appear next to each chat in the chat listLength 0:04

The chat list becomes a work board

Chat folders can be given a color, and with Show Folder Tags turned on each chat in the list carries a small colored tag for every folder it belongs to. You see it in the main list without opening anything, and a chat in several folders shows several tags. This is how the chat list turns into a board of where each conversation stands. The full method is in labeling customer chats with folder tags.

Anyone doing business on Telegram keeps a list in their head: this person is waiting for a quote, that one has paid, this one needs a follow-up tomorrow. Things slip out of that list. Colored folders put it on the screen.

Naming folders for folder tags

ApproachResult
Name folders by status, not topic"Quote sent", "Booked", "Waiting", "Done": the list then shows the whole flow, still sorted by latest message
Color in the order of the workPick colors that follow the stages, and save the strongest color for "I must act today"
Name folders by topicTags tell you what a chat is about, which you mostly know already, not what to do next

Turning on folder tags

  1. Create folders for each stage in Settings › Chat Folders; see setting up chat folders.
  2. Give each folder a color while editing it.
  3. Turn on Show Folder Tags on the Chat Folders screen.
  4. Add chats to the folder for their stage, and move them when you finish replying.
Telegram for Android, Settings › Telegram Business › Tag Your Chats, which opens Chat Folders with the Show Folder Tags switch: 'Display folder names for each chat in the chat list'
  1. Show Folder Tags - puts each chat's folder name in the chat list

Tags only appear once you have folders; with All Chats alone there is nothing to show.

FAQ

How do I show folder tags in the Telegram chat list?

Give your folders colors and turn on Show Folder Tags on the Chat Folders screen.

Can one chat have more than one folder tag?

Yes. A chat in several folders shows a tag for each.

Do folder tags move chats automatically?

No. You move each chat to its next folder yourself.

Sources

Summary

At a glance

  1. 1What

    Colored labels on chats, one per folder.

  2. 2Setup

    Status-named folders, colored by stage.

  3. 3Habit

    Move the chat when you finish replying.

Share this guide

Send it to a friend who has the same question.

Telegram WhatsApp
More

Open on your phonePoint your phone camera here to open this guide.

Updated

Related articles

View all ›